Privacy and Data Collection Policy

Effective date: 1 January 2024

This statement applies to personal information collected by Debra Frances (My life jump ABN: 53 840 188 702).

  1. Debra Frances is the proprietor of My life jump, Paddington, NSW, 2021, Australia.  Debra Frances trades as My life jump.
  2. Debra Frances (My life jump) collects your Personal Information for the primary purpose of providing our services to you, relating to coaching and Third Act workshops, including providing information to clients and marketing.
  3. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect this use or disclosure.
  4. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
  5. Member data will be stored on its third party hosted dedicated server, Kajabi and Mailchimp, in accordance with strict procedures and security features and accepted industry standards of security and protection. The data will not be transferred to or stored outside the European Economic Area (“EEA”) without your prior consent.
  6. Transmission of information via the internet and storage at locations accessible from it can never be completely secure and Debra Frances (My life jump) cannot absolutely guarantee the security of data transmitted to the Website which is at the client’s risk.
  7. Debra Frances (My life jump) also collects data for marketing purposes to inform of events and activities.  This is usually from attending coaching sessions, speaking events, training events, workshops, mentoring and training programs facilitated by Debra Frances.  Data will also be collected from polls, questionnaires, newsletter opt-ins on the website, any Debra Frances apps downloaded through the website, as well as any purchases made from the Store or the Books page. We do not, never have, and never will, harvest data using automated technologies.
  8. Under the EU General Data Protection Regulations (GDPR) effective from 25 May 2018 for any person residing in an EU country, this will be through online opt-in consent only.  If we have collected your data on paper, a business card or from interactions on Facebook, Instagram or LinkedIn, we will send you an email to ask you to confirm your opt-in consent.
  9. The only data stored will be your contact details securely stored in the Kajabi CRM database. We do not do any profiling analyses, other than which source we came to know you. We may also analyse open and click rates, for assessing results against industry standards, or to check if a new member has given a correct email address.
  10. Payment card details are securely held on an SSL certificate platform.
  11. Debra Frances (My life jump) will not share or sell your personal data and information with third parties except: if we sell the business or its assets of Debra Frances (My life jump), in which case personal data will be one of the transferred assets; or if Debra Frances (My life jump) is placed under a legal duty by a court order or arbitral order or by regulatory or professional requirements to professional bodies, authorised by statute to demand them or otherwise if required by law.
  12. Debra Frances (My life jump) will gather and process data only for the purposes stated. To comply with the GDPR it will only be held through your opt-in consent and should you unsubscribe at any time, your details will be removed.
  13. Following termination of membership, membership data will be retained unless you choose to unsubscribe through the link in any Mailchimp mailer or Kajabi mailer if you request removal with a message to and put ‘Unsubscribe’ in the subject heading.
  14. Clients have a right to access their information held by Debra Frances (My life jump) by requesting the right of access in writing by post or email to
  15. We will try to ensure member data is accurate and current and will amend any inaccuracies on request.


Intellectual Property rights

The thoughts, processes, and theories contained within this website, coaching sessions, workshops, speaking engagements, mentoring and coaching materials remain the intellectual property of Debra Frances (My life jump) and may not be reproduced without prior written consent of the director.

All thoughts, theories, and processes that are not those of Debra Frances (My life jump) are accredited appropriately to the original author.

Client Workshop Cancellation Policy

Debra Frances (My life jump) requires 48 hours notice for workshop cancellations.  Cancellations with less than 48 hours notice will incur 50 per cent of the session fee. Cancellations with less than 24 hours notice, or no-shows will incur 100 per cent of the session fee.

Debra Frances (My life jump) strives to accommodate our clients to the best of our ability, and while we understand that unforeseeable circumstances may result in you not attending your scheduled session, we ask you to provide as much notice as possible as to avoid a fee. Debra Frances (My life jump) will always consider and apply what is fair, reasonable and common sense if a cancellation fee is charged.

Contact Us

If you have any queries, concerns or complaints about these policies, please contact us: